Terms of Service

Last updated: January 2026

Acceptance of Terms

By accessing and using the services provided by FusionCraft Lda. ("FusionCraft", "we", "our", or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services or website. These terms apply to all users of our website and clients of our financial planning services.

Company Information

FusionCraft is a limited company incorporated in Portugal with the following details:

  • Company Name: FusionCraft Lda.
  • Registration Number: 532479614
  • VAT Number: PT538746921
  • Registered Address: Rua Direita 242, 4716-172 Braga, Portugal

Service Description

FusionCraft provides personal finance planning services for families, including but not limited to retirement planning, investment advice, education funding strategies, mortgage guidance, and comprehensive financial planning. Our services are provided by qualified financial advisors in accordance with applicable Portuguese and European regulations.

User Obligations

When using our services, you agree to:

  • Provide accurate, complete, and current information about yourself and your financial situation
  • Maintain the confidentiality of any login credentials or account information
  • Use our services only for lawful purposes and in accordance with these terms
  • Not attempt to gain unauthorised access to our systems or services
  • Respect the intellectual property rights of FusionCraft and third parties
  • Pay all fees and charges associated with our services in a timely manner
  • Notify us promptly of any changes to your personal or financial circumstances

Financial Advice Disclaimer

Our financial advice is based on the information you provide and is tailored to your specific circumstances at the time of consultation. Financial markets and regulations can change, and past performance does not guarantee future results. You acknowledge that all investments carry risk and that you may lose money. We recommend that you carefully consider any advice before making financial decisions and seek independent verification if needed.

Fees and Payment

Fees for our services will be clearly communicated to you before any engagement begins. Payment terms will be specified in your service agreement. We reserve the right to suspend or terminate services for non-payment of fees. All fees are exclusive of applicable taxes unless otherwise stated.

Intellectual Property

All content on our website and in our materials, including text, graphics, logos, images, and software, is the property of FusionCraft or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission. Any financial plans or advice provided to you remain our intellectual property, though you have the right to use them for your personal financial planning purposes.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which forms part of these terms. By using our services, you consent to our data processing practices as described in the Privacy Policy.

Limitation of Liability

To the fullest extent permitted by law, FusionCraft shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use of our services. Our total liability to you for any claims arising from our services shall not exceed the total amount of fees paid by you to FusionCraft in the twelve months preceding the claim. This limitation applies regardless of the legal theory on which the claim is based.

Professional Indemnity

FusionCraft maintains professional indemnity insurance appropriate to our business activities. Details of our insurance coverage are available upon request.

Complaints Procedure

If you have a complaint about our services, please contact us in writing at contact@fusioncraft.pro or by post to our registered address. We will acknowledge your complaint within 5 business days and provide a full response within 8 weeks. If you are not satisfied with our response, you may refer the matter to the relevant financial services ombudsman or regulatory authority.

Termination

Either party may terminate our service agreement with appropriate notice as specified in your service agreement. We reserve the right to terminate services immediately if you breach these terms or engage in fraudulent or illegal activities. Upon termination, you remain liable for any outstanding fees, and we will provide you with copies of your financial plans and relevant documents.

Force Majeure

FusionCraft shall not be liable for any failure or delay in performance under these terms which is due to fire, flood, earthquake, elements of nature or acts of God, acts of war, terrorism, riots, civil disorders, rebellions or revolutions, or any other cause beyond our reasonable control.

Modifications to Terms

We reserve the right to modify these terms at any time. We will notify you of any material changes by posting the updated terms on our website and, where appropriate, by email. Your continued use of our services after such modifications constitutes your acceptance of the updated terms.

Governing Law

These terms shall be governed by and construed in accordance with the laws of Portugal. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the Portuguese courts. If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

Regulatory Information

FusionCraft is authorised and regulated by the relevant Portuguese financial authorities. We are required to comply with applicable financial services regulations and maintain appropriate professional standards. Details of our regulatory status are available upon request.

Contact Information

If you have any questions about these terms, please contact us:

  • Email: contact@fusioncraft.pro
  • Phone: +351 256 673 812
  • Address: FusionCraft Lda., Rua Direita 242, 4716-172 Braga, Portugal

Entire Agreement

These terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and FusionCraft regarding your use of our services and supersede all prior or contemporaneous understandings and agreements, whether written or oral.